{"id":101,"date":"2026-09-06T19:42:32","date_gmt":"2026-09-06T17:42:32","guid":{"rendered":"https:\/\/socialworld.bot\/help\/cancelling-a-subscription\/"},"modified":"2026-09-06T19:42:32","modified_gmt":"2026-09-06T17:42:32","slug":"cancelling-a-subscription","status":"publish","type":"gc_kb_article","link":"https:\/\/socialworld.bot\/fr\/help\/cancelling-a-subscription\/","title":{"rendered":"Cancelling a subscription"},"content":{"rendered":"<p><!-- gc_kb_sw_kuendigen_v1 --><\/p>\n<p class=\"gc-kb-lede\"><strong>You can cancel whenever you like, and you keep access until the period you already paid for ends.<\/strong> Nothing is taken away early and nothing is charged for stopping.<\/p>\n<h2>How<\/h2>\n<p>In the bot, open your subscriptions and cancel the one you want to end. The bot confirms it and tells you the date your access runs to.<\/p>\n<h2>What happens then<\/h2>\n<ul>\n<li>No further payment is taken.<\/li>\n<li>You stay in the channel until the paid period ends.<\/li>\n<li>On that date the bot removes you from the channel.<\/li>\n<\/ul>\n<h2>Coming back<\/h2>\n<p>Subscribe again the same way. If the creator has changed the price in the meantime, you pay the current one \u2014 the old price belonged to the old subscription.<\/p>\n<h2>Refunds<\/h2>\n<p>Cancelling is not the same as asking for money back. If something was wrong with what you bought, contact <span translate=\"no\">Support<\/span> and say what happened; a refund is decided case by case and it is Netfield, our payment partner, who returns the money.<\/p>","protected":false},"excerpt":{"rendered":"<p>How to stop a subscription, what you keep, and why you are removed from the channel afterwards.<\/p>","protected":false},"author":0,"featured_media":0,"template":"","meta":{"footnotes":""},"gc_kb_audience":[24],"gc_kb_category":[59],"gc_kb_support_category":[],"class_list":["post-101","gc_kb_article","type-gc_kb_article","status-publish","hentry","gc_kb_audience-customer","gc_kb_category-subscriptions"],"_links":{"self":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_article\/101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_article"}],"about":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/types\/gc_kb_article"}],"version-history":[{"count":0,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_article\/101\/revisions"}],"wp:attachment":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/media?parent=101"}],"wp:term":[{"taxonomy":"gc_kb_audience","embeddable":true,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_audience?post=101"},{"taxonomy":"gc_kb_category","embeddable":true,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_category?post=101"},{"taxonomy":"gc_kb_support_category","embeddable":true,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_support_category?post=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}