{"id":102,"date":"2026-09-06T19:42:43","date_gmt":"2026-09-06T17:42:43","guid":{"rendered":"https:\/\/socialworld.bot\/help\/your-wallet\/"},"modified":"2026-09-06T19:42:43","modified_gmt":"2026-09-06T17:42:43","slug":"your-wallet","status":"publish","type":"gc_kb_article","link":"https:\/\/socialworld.bot\/fr\/help\/your-wallet\/","title":{"rendered":"Your wallet"},"content":{"rendered":"<p><!-- gc_kb_sw_wallet_v1 --><\/p>\n<p class=\"gc-kb-lede\"><strong>The wallet is prepaid credit you top up once and then spend in small amounts.<\/strong> It exists because a tip of a few euros is not worth its own card payment \u2014 the fee would be larger than the tip.<\/p>\n<h2>Topping up<\/h2>\n<p>Open <span translate=\"no\">Top-up<\/span> in the bot, choose an amount, and pay. The credit appears on your balance as soon as the payment clears.<\/p>\n<h2>What it pays for<\/h2>\n<p><strong>Tips.<\/strong> That is what it is for. Subscriptions and paid single posts are charged directly through the payment provider, not from the wallet \u2014 so a low balance never puts an existing subscription at risk.<\/p>\n<h2>Seeing where it went<\/h2>\n<p>The bot shows your balance and the entries behind it, newest first. Every top-up and every tip is listed with its date and amount.<\/p>\n<h2>Money you do not spend<\/h2>\n<p>Stays on your balance. It does not expire on its own. If you want it back rather than spent, contact <span translate=\"no\">Support<\/span> \u2014 it is handled case by case and paid back the way it came in.<\/p>\n<h2>If a top-up does not arrive<\/h2>\n<p>Wait a minute and check the balance again; card payments are sometimes confirmed a moment later than the bank&#8217;s own message suggests. If it still is not there, contact Support with the date and amount \u2014 <strong>do not pay a second time.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>What the wallet is for, how to top it up, and what it can and cannot pay for.<\/p>","protected":false},"author":0,"featured_media":0,"template":"","meta":{"footnotes":""},"gc_kb_audience":[24],"gc_kb_category":[62],"gc_kb_support_category":[],"class_list":["post-102","gc_kb_article","type-gc_kb_article","status-publish","hentry","gc_kb_audience-customer","gc_kb_category-wallet-and-payments"],"_links":{"self":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_article\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_article"}],"about":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/types\/gc_kb_article"}],"version-history":[{"count":0,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_article\/102\/revisions"}],"wp:attachment":[{"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/media?parent=102"}],"wp:term":[{"taxonomy":"gc_kb_audience","embeddable":true,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_audience?post=102"},{"taxonomy":"gc_kb_category","embeddable":true,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_category?post=102"},{"taxonomy":"gc_kb_support_category","embeddable":true,"href":"https:\/\/socialworld.bot\/fr\/wp-json\/wp\/v2\/gc_kb_support_category?post=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}